dspTrack
User List - Work List Items Escalated
Use this page to Create an Escalation Process.
To access this page:
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Select Track > Configuration > Work Flow > Escalation Process in the Navigation pane.
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Click Users – Work Items Escalated on the Escalation Process page.
Field |
Description |
Click to add the selected user to the escalation process. |
|
Remove User |
Click to remove the selected user from the escalation process.. |
USER ID |
Displays the user ID of a user who can be added to or removed from the escalation process. Once added, if this user is assigned to a late task, an email can be sent to the manager assigned to the Escalation process. |
INCLUDED |
If enabled, the selected user has been added to the process.. |