dspConduct

Role Scenario Request Duration

This chart displays the average duration in days to finish request roles within the selected Scenarios Category - Business Process - Scenario. A request's role duration is based on its earliest role start date and latest role finish date. If the role is first role to be performed on a request, it excludes the lead time between the request being submitted and the role being started. The average duration calculation uses both Active and Archived requests that have a status that is considered to be completed and were created within the number of preceding weeks that are specified by the Preceding Weeks Count set on the Parameters dspConduct page.

NOTE: Requests that are considered complete are configured on the Request Status page.

Click a bar to drill down to the Role page.

Refer to View Charts for general information about chart features.

To access this chart:

  1. Select dspConduct > Dashboards in the Navigation pane.
  2. Click Duration Metrics.
  3. Click a bar on the Category Request Duration chart.
  4. Click a bar on the Business Process Request Duration chart.
  5. Click a bar on the Scenario Business Process Request Duration chart.