Mass Maintenance

Roles (Execute)

Use this page when troubleshooting external roles.

To access this page, select Mass Maintenance > Troubleshooting > Roles (Execute) in the Navigation pane.

Field

Description

REQUEST ID

Displays the unique identifier of the request.

ROLE ID

Displays the role for the request.

STATUS

Displays current status for the request-role. Values are:

  • Queued - The inbound file has been receive but has not yet been processed.
  • Email Sent - A user has clicked the Process External Role option and  an email has been sent as a result

Process External Role

Click to create and email an Excel spreadsheet for requests with External Roles.

Process Inbound File

Click to process the inbound file sent from the External Role to Mass Maintenance to import the data associated with the request.