Mass Maintenance

Template (External Request Scenario Email Address)

Use this page to Add Email Addresses for a Scenario.

To access this page:

  1. Select Mass Maintenance > Team from Navigation pane.
  2. Click Templates for a team.
  3. Click Vertical View for a template.
  4. Click Configuration tab.
  5. Click External Request Scenarios.
  6. Click Email Addresses for the scenario.

Field

Description

EMAIL ADDRESS

Displays email address that can send an email that will create a request in Mass Maintenance for the scenarios sent from Mass Maintenance.

NAME

Displays sender’s name associated with the email address. This name is how the user is addressed in the workflow email.

LANGUAGE ID

Displays language used in the email for the ExternalData event. Language-specific messages are added on the Workflow Message page and the Workflow Language Message page. If no selection is made, English is used.

COMMENT

Displays user-entered comment, about the email address.