Mass Maintenance

View Dashboards in Mass Maintenance

The charts on dashboards in Mass Maintenance display summary information about templates and requests. Charts display data about request summary status, status of requests by the logged in user, the number of templates per team, the number of request records per team, and the average number of days requests are active for a given week.

NOTE: With the exception of the Status User Dashboard which displays data for the current user, the data displayed on Mass Maintenance dashboards is for all teams, templates and requests. It is not filtered by a user’s permissions to access teams, templates, or requests.

NOTE: Administrators can use the Customization options in System Administration to configure which charts appear on the Main Dashboard by individual users or by Security roles.

NOTE: The number of weeks’ worth of data that displays on charts can be set by selecting Dashboards > Dashboard Parameters in the Navigation pane.

NOTE: If a chart has a legend, click a label in the legend to hide or show that label’s section in the chart.

The View Data icon to the right of a chart name opens a pane that displays the alternate

text descriptions of chart data in a table.

Hover a cursor over each section of a bar to view the field count.  

If a chart is 3D, a 3D Controls icon is available to adjust the chart angles.

Mass Maintenance includes these charts: