Common
Connect to a Knowledge Tier Tenant
Only one Knowledge Tier tenant can be connected to a single Stewardship Tier instance. This connection is used by the plugins to authenticate REST API calls and ensures data is uploaded and downloaded to/from the correct Knowledge Tier tenant. This connection also allows proxy information to be entered in the event that a proxy needs to be used to connect to the REST APIs.
To connect to a Knowledge Tier Tenant:
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Select Knowledge Tier Connect > Knowledge Tier Tenant in the Navigation pane.
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Click Edit.
View the page description for the Knowledge Tier Tenant page
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Enter the Knowledge Tier tenant name in the Tenant Name field.
NOTE: The Api Url is Syniti's REST API and cannot be modified.
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Enter the user name to connect to the API in the Api User Name field.
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Enter the password that corresponds to the API User Name in the Api Password field.
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Enter the number of seconds the API query runs until it times out (and displays an error message) in the Api Timeout Seconds field. The default is 30 seconds.
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Populate the Proxy Url, Proxy User Name and Proxy Password fields if a proxy server is being used to connect to the REST API.
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Click Save.