System Administration

Send a Temporary Password to a New User

A new user needs a password in order to log in. An Administrator sends an email to the user containing a temporary password.

The user creation email sent to the user states that their Stewardship Tier account password has been created with a temporary password. The email contains a link for the user to set their new password.

To send a temporary password to a user:

  1. Select Admin > Security > Users in the Navigation pane.
  2. Select a user ID.

    NOTE: To select a contiguous range of users, hold down the Shift key and select the first and last users in the range. To select a noncontiguous range of users, hold down the Ctrl key and select each user.

  3. Click the Set Password and Notify User Password icon; a message displays.
  4. Click OK.

When the user is first created, the user receives the “user creation” email. Subsequent times the Set Password and Notify User Password icon is clicked for the user (whether the user has logged in or not), a “password reset” email is sent. Refer to Reset a User's Password for more information.