My Positions

Description

Click to apply the workflow receipt preferences to the position for the user selected on the My Settings page's Vertical View. Applying defaults updates how users receive workflow notifications, so be aware of its implications.

Displays the position ID.

Displays the calendar to which the user is assigned.

NOTE: All users in the position must have the calendar specified at the Position level. Calendars are maintained and users are assigned to calendars in Common. Refer to Use a Calendar for more information.

If checked, this user is performing this position temporarily for another user until the expiration date.

Displays the date the backup user is no longer in the position after which workflow notifications are no longer sent.

Displays how users receive notifications in their position-based mailbox when a request role that they own is canceled, deleted, posted, posted with errors, rejected, and reset. This also controls SLA notifications when the user is set as a role owner on a request role.

Displays how users receive notifications in their position-based mailbox when a request role that they own is submitted with all dependencies complete and is ready to be worked on.

Displays how users receive notifications in their position-based mailbox for a request for all SLA notifications (referred to as the LateNotify event) related to the request, even if the user does not own the request role.

Displays how users receive escalation notifications in their position-based mailbox when a request role is late as determined by the SLA Late Cycles set at the category level.

Theses are the number of cycles a request can be late before escalation notifications are sent. The SLA Late Cycles value ranges from 1 to N, where the number indicates how many multiples of the role's SLA level pass before an Escalation notification is sent.

For example, a role with an SLA of 1 day and 6 hours in a category where this SLA Late Cycles value is set to 5 would result in SLA notifications being sent:

• At 1 day and 6 hours for the Late SLA notification

• At 5 days and 30 hours for the Escalation notification

If this value is 1, the Late SLA notification and the Escalation notification are sent at the same time.

All users assigned to the role that have the workflow notification settings set for ESCALATION on the My Settings and User Settings pages are notified on the escalation date.