dspTrack
User List - Receive Work List Escalations
Use this page to Create an Escalation Process.
To access this page:
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Select Track > Configuration > Work Flow > Escalation Process in the Navigation pane.
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Click Users - Escalations Received for a process.
Field |
Description |
Displays a number to determine the order the managers display on the Late Task Escalation page. |
|
NAME |
Displays the name of the manager who will receive escalation emails. NOTE: The manager does not have to be registered in the platform. |
EMAIL ADDRESS |
Displays the email address of the manager who will receive the escalation emails. |