Request Status

To access this page, select Mass Maintenance > Setup > Request Status in the Navigation pane.

Field	Description
REQUEST STATUS	Displays unique identifier for the request status. Request statuses delivered with Mass Maintenance cannot be changed.
DESCRIPTION	Displays brief description of the request status.
DEFAULT RETENTION INTERVAL	Displays number of days requests of the specified request status remain active before archived. If the value is 0, the request is not considered for archiving. Default Retention Interval is applied to new requests.
IMAGE	Display name of the image assigned to the request status.
IMAGE PREVIEW	Displays image shown while the request is in the specified status.